October 15, 2018
7 Questions with Vicki Hinkey
Our latest Solutionist Spotlight features Vicki Hinkey, one of our superstar claims adjusters. There’s a good reason employers know her by name, she’s handled claims at FFVA Mutual for more than 27 years.
Get to know Vicki better through her answers to our 7 questions.
Solutionist Spotlight: Vicki Hinkey
- What do you like most about your job/role at FFVA Mutual?
As a claims adjuster, one of the things I like best about my position is developing relationships. I have handled South Florida claims for 20 years and claims in Central Florida for 10 years. I feel the continuity builds lasting relationships not only with policyholders but also our agents, doctors and attorneys.
- What makes FFVA Mutual different from other workers’ comp carriers?
While there are many things that make FFVA Mutual unique, one that comes to the forefront is the hands-on team approach. I like how our claims, underwriting and safety departments work together for the benefit our policyholders.
- If you could do another job for just one day, what would it be?
Gourmet chef- I love to cook and entertain, it’s how I use my creative brain.
- What 3 traits define you?
This is a hard one, but three traits that define me are tenacity, loyalty & confidence.
- What is your favorite childhood memory?
My favorite childhood memory is being in the kitchen with my grandmother. I was one of many grandchildren but the only one who cooked with her. I have the fondest memories of making homemade pies, crust included, and holiday meals with her. She is why I can make some darn good gravy with no lumps. When we made pies, she would beat the meringue by hand with a whisk in an old crock bowl. I can still hear the sound of the whisk scraping against the bowl as she was beating the egg whites. When she passed away, all I wanted was her roasting pan and whisk – which I am happy to say I use both all the time.
- What’s your favorite indoor/outdoor activity?
Being out on our boat and deep-sea fishing with my family. There is nothing more relaxing than being on the water and the “fresh catch of the day” is an added bonus!
- What is the one thing you can’t live without?
Retail therapy. I admit I have a problem – I love to shop. I believe they say that’s the first step, right? It is just relaxing to me and I love buying things for others. My son is in the process of buying his first home and my daughter is getting married next summer so I have a lot of shopping to do. Look out!
If you won the lottery, what is the first thing you would do? If I won the lottery, the first thing I would do is charter a yacht and cruise the Mediterranean with my family.
To learn more about FFVA Mutual’s Claims Solutions, visit https://www.ffvamutual.com/employers/claims/