ABOUT

Company Overview

Rated A- by AM Best, FFVA Mutual is proud to provide trusted workers’ compensation insurance to a variety of businesses in all major industry groups in 10 licensed states: AL, FL, GA, IN, KY, MS, NC, SC, TN, and VA.

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ABOUT

Mission & Vision

Our mission is to deliver trusted solutions and personalized customer experiences. Our Vision is to be the trusted workers’ comp carrier of choice for businesses and agents alike.

Mission and Vision

ABOUT

Executive Team

With decades of industry knowledge and a shared focus on results, FFVA Mutual’s executive team brings together expertise in leadership, claims, underwriting, safety, and marketing to deliver outstanding workers’ comp experiences for agents and policyholders.

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What People Say

Hear what people are saying about FFVA Mutual’s Solutionists and what sets our underwriting, safety and claims services apart from other workers’ comp carriers.

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Careers

FFVA Mutual is always looking for Workers’ Comp Solutionists with fresh ideas and collaborative energy. If you're looking for strong benefits, innovative tools and a chance to grow your career, we’d love to meet you.

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AGENTS

Agents Overview

Agency relationships are the core of everything we do. Our broad underwriting approach, strong financials, high retention and multi-state capability help agents grow their workers’ comp book with confidence.

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AGENTS

Underwriting Team

Workers’ compensation is our focus and our passion. Connect with your underwriter to explore our competitive products and discover where we’re finding success - together.

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AGENTS

Agent Toolkit

Grow your workers’ comp business with our toolkit of marketing materials, industry sheets, forms and state-specific resources to save and share with your customers.

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AGENTS

Frequently Asked Questions

We have answers to some of the most Frequently Asked Questions in our industry. If you do not find the answer to your question, contact us and we’ll be happy to help!

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AGENTS

Annual Reports

FFVA Mutual’s Annual Reports highlight our financial performance, operations and ongoing initiatives designed to enhance our services and customer experience.

2024 Annual Report

EMPLOYERS

Employers Overview

As a policyholder, your business and employees have access to a wide range of solutions to improve workplace safety, reduce claims and lower premium costs.

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EMPLOYERS

Claims Solutions

Our expert claims team takes a hands-on approach to coordinate treatment, manage claims and help injured employees return to work quickly and safely.

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EMPLOYERS

Medical Bill Review

When it comes to medical bill review, every dollar counts. Our medical bill review process reduces claim costs that directly impact premium and employer experience modification rates.

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EMPLOYERS

Loss Control Services

We help employers put safety first with tailored loss control services and strategies designed to keep employees safe and claims costs down.

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EMPLOYERS

Employer Toolkit

This employer toolkit is a great resource for state specific forms, claim forms and regulatory links.

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EMPLOYERS

Frequently Asked Questions

Find quick answers about our online portal, claims process, injury reporting and more - all in one place.

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EMPLOYERS

Return to Work

Insights, resources and a free E-Book to build a successful return to work program to help get your employees back to work quickly and safely.

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EMPLOYERS

Report Fraud

Our in-house fraud Special Investigation Unit (SIU) investigates all fraudulent workers’ compensation claims, performs background investigations, and conducts surveillance.

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EMPLOYERS

Report Injury

Reporting a claim within 24 hours helps reduce claim costs. Learn ways to report a claim to us and what information is needed so we can help your injured worker get the medical care they need.

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SAFETY

Safety Overview

We Put Safety First. Employers rely on us for safety services, safety training and loss control solutions to improve employee safety and prevent workplace injuries.

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SAFETY

Safety Videos

Expand your workplace safety knowledge with short talks, videos and webcasts featuring expert tips and demonstrations from our safety consultants.

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SAFETY

Upcoming Safety Events

Register today for upcoming events, safety webcasts and safety training.

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SAFETY

Safety Toolkit

This safety toolkit includes checklists, forms and materials by topic plus state links and resources to help you build a stronger safety program.

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SAFETY

Safety Team

Our safety consultants help identify hazards and provide tailored recommendations to prevent accidents and reduce claims. Connect with your consultant to learn more about keeping your workplace safe.

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SAFETY

Safety Training Request

We're proud to offer 30+ safety training courses to our policyholders at no additional cost. Explore the options and request training for your employees today.

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How Can We Help?

Billing/Underwriting

Claims Questions

Customer Support

Safety Questions

Customer Service

8am-5pm (ET), Mon-Fri
Tel: 800-346-4825
Tel: 321-214-5300
Fax: 321-214-0220

Claims Department

Tel: 800-226-0666
Tel: 321-214-5350
Fax 1: 321-214-0235
Fax 2: 321-214-0234

Mail

Corporate Office

PO Box 948239
Maitland, FL 32794-8239

Claims

PO Box 945927
Maitland, FL 32794-5927

Premium Payments

PO Box 918292
Orlando, FL 32891

Overnight Deliveries

800 Trafalgar Court
Suite 200
Maitland, FL 32751

About FFVA Mutual

Our policyholders support an industry that provides fresh produce to tables across America.

Rooted in History

Agent Toolkit

Agent services and resources to successfully grow your workers' comp book of business.

Employer Benefits

Expert safety and claim services to help your business thrive and keep employees safe.

Learn More

Safety Training

Over 30 safety in-person and online training courses offered at no cost for policyholders.

Request Training