COVID-19 Update

At FFVA Mutual, we value the health and safety of our agency partners, policyholders and employees. Like you, we are closely following developments to the coronavirus (COVID-19) outbreak and its potential impact on our businesses and communities.

Many of our employees are now working remotely from home. Our contacts (email, online portal and phone numbers remains the same). View our Contact Us page.

We want to assure you that our Solutionists are committed to maintaining our business operations and providing the expert underwriting, safety and claims services that you expect from FFVA Mutual.

What you need to know now:

At this time, our points of contact and ways to report an injury remain unchanged. We will continue to adhere to the directions and advice of the Centers for Disease Control and Prevention, and local and state authorities. If we make any updates to our services or procedures, they will be included on this page.

Below are helpful up-to-date resources to support your day-to-day operations and keep your employees safe and healthy during the Coronavirus outbreak.

OSHA Resources:

NEW OSHA Alerts – resources in English and Spanish and short videos for restaurants regarding takeout and curbside pickup, and guidance for retail, manufacturing, construction and package delivery drivers on wand washing and mask handling.

Ten Steps All Workplaces Can Take to Reduce Risk of Exposure to Coronavirus [pdf]
Guidance on Preparing Workplaces for COVID-19 [pdf]
Reporting Standards

NCCI  Resource: 

FAQs Regarding COVID-19 Addresses questions employers may have about wages, premiums, payroll reporting and coverage.

Classification Code 0012 addresses payroll reporting for furloughed employees who are being paid but are not working. Note: These payments will not be used in the calculation of premium. For details, visit the NCCI FAQ link above.

CDC Resources:

Coronavirus Disease (COVID-19) FAQ
Guidance for Businesses and Employers
Prepare Your Small Business and Employees for Effects of COVID-19
Print Resources [in English and Spanish for Employers to Post]
Resources for Businesses and Employers

FFVA Mutual Resources:

Promoting Employee Wellness During Times of Change
Working from Home? Ergonomic Tips to Make your Space Comfortable

Misc. Resources:

Preparing Your Home Checklist

Stop the Spread of Germs, click here for larger images English | Spanish

CDC Stop The Spread of Germs