Outstanding Solutions.
We love receiving testimonials from our customers! Read what people are saying about FFVA Mutual’s Solutionists and what makes our underwriting, safety and claims services different from other workers’ comp carriers.
Have you had a great experience with one of our team members? We’d love to hear from you –submit your testimonial here.
Safety Guidance and Training
FFVA Mutual provides invaluable support for our safety program with their in-person and online training, resources in Safety Key and annual on-site reviews.
Dan B. | Pelliconi Florida
As an agent, I have always appreciated the online and in-personal safety guidance FFVA Mutual provides its insured to help keep their employees safe. Not only does it save them money, but it’s the right thing to do.
Larry M. | IOA Insurance
I absolutely had a positive experience at the Safety Leadership Academy. I was stuck with finishing my updated company handbook and drug policy. Doug Maglich not only gave me many simple hints that solved my issues but we have since added a vehicle safety program and updated our forklift safety program. We have onsite training scheduled with Doug and plans for more to follow. It is amazing how easy these things have come with his help compared to before.
John G. | Gavins Ace Hardware, Inc.
Each day’s experience with FFVA Mutual is a positive safety experience. From claims adjusters, claims investigators, safety consultants and services make up the FFVA Mutual picture for me.
J. Wayne A. | Bill Jarrett Ford, Inc.
Safety Leadership Academy is a MUST to understand return to work, MOD rating, and general safety.
Randall T. | Florida Custom Marble, Inc.
I have participated in FFVA Mutual’s loss control event with an insured and have also attended their online safety topic webinars.
Jimmy N. | SouthGroup Agency, MS
After attending the Safety Leadership Academy, I came back with tons of ideas and information. One by one, I started crossing things off my list. Now we are claim free and our safety culture has exploded companywide. The value of the training and FFVA Mutual is immeasurable. The tools, resources and relationships you offer is like no other. You didn’t raise the bar, you set the bar.
Scott H. | Owner, Precision Door Service
David and Karen, after attending your Safety Leadership Academy, I’ve realized that there are things we have to change and implement to insure a safe working environment for all of our employees. Safety starts from the top down. The training was extremely beneficial to us as a company and I learned a lot.
Luke B. | Project Manager, Triangle Electrical Services Inc.
Our company has benefited tremendously from our partnership and guidance with FFVA Mutual. Your services and programs have helped reduce our premiums and costs drastically. Employees are very professional and always provide insightful information to help us become a better organization. We value our partnership and look forward to working with FFVA Mutual for many years to come!
Moe H. | Logistics/Safety Supervisor, Consolidated Label
I’d like to thank Ernesto of FFVA Mutual for his recent safety presentation. It was not only informative, but genuinely enjoyable. His insight is just what our organization needs to stay on track. Keep up the great work!
Joe T. | Technical Director, Dean’s Pest Control
Doug Maglich helped us with our Safety Meeting and provided a training presentation on Chemical use and safety concerns for the senior Management Staff on our Safety Committee. The presentation was excellent, well done and well received. It is people like Doug, with this kind of expertise and willingness that keep us with FFVA Mutual.
Lawrence W. | HR Director, DeVoe Cadillac
Underwriting
FFVA Mutual has been a strong and financially stable worker’s compensation carrier for years and their underwriters are awesome!
Rusty S. | Strawn Insurance
FFVA Mutual has consistently provided highly competitive options for our insureds, so it’s no wonder you have such a high renewal retention.
Larry M. | IOA Insurance
Claim Management
FFVA Mutual goes above and beyond to ensure our injured employees get quality medical care while being treated fairly and with compassion.
Dolph M. | Business Owner and Policyholder
I wanted to thank your team for their outstanding claims service. We often say that claims handling can literally make or break an agency relationship with a client and so we are so happy to have partnered with FFVA Mutual. From underwriting to loss control and claims handling, we have all been very impressed!
Christine M. | Senior Account Manager, Closson Insurance
One of most impactful differentiators for FFVA Mutual is the claims model built around a smaller claims load per adjuster. Using dedicated adjustors makes the team was more responsive to manage the claims more effectively – ultimately closing them out faster and for less money.
Larry M. | IOA Insurance
Aristotle once said that “Quality is not an act, it is a habit!” As an attorney who represents various Employers and Carriers in litigated workers compensation claims, I have had the opportunity to witness FFVA Mutual’s habit of providing quality claims service to its insured employers. This quality claims handling begins with their aggressive investigation at the onset of the claim and continues all the way through to the end where they seek a quick and economic resolution that is always in the best interests of their insured.
Daniel S. | Attorney, Conroy Simberg
It is the claims expertise that sets FFVA Mutual apart from other carriers. Once FFVA Mutual writes a new business, the client will not want to leave because they protect the customer’s best interest which includes the experience modification.
Larry W. | Florida Agent
In my experience, much of FFVA Mutual’s success is based on relationships. Employers insured by FFVA Mutual view team members as providing not only workers’ compensation insurance, but also guidance and assistance in helping the business prosper. Having handled hundreds of FFVA Mutual files over the years, our experience is that your files are settled quickly.
Daniel J. | Attorney, Rissman, Barrett, Hurt, Donahue & McLain, P.A
Our claim management is top notch thanks to our Claims Adjuster Mary Knox. We feel as if we have a partner in our Workers’ Compensation Insurance who is looking out for our employees and company’s best interests. She is a pleasure to work with.