The Company
The FFVA Self Insurers Fund, which was created in 1956, has evolved into the present day FFVA Mutual Insurance Company.
FFVA Mutual is an A VIII (Excellent) A.M. Best rated insurance company providing coverage to all business segments including artisan contractors, manufacturers, retail/wholesale and service operations.
As a specialty insurance company, our focus is on controlling workers' compensation costs through a professional staff that is conversant in every facet of workers' compensation insurance.
We believe the unique combination of prevention driven loss control and proactive claims management has made us an industry leader in controlling costs within our company and for the insureds we serve.
Our product is available exclusively through independent agents. This mutual commitment between agents and company has contributed dramatically to our success in Alabama, Florida, Georgia, Kentucky, Mississippi, South Carolina and Tennessee.
Guiding Principles
Core Values
- We believe our insureds are a valued asset which is reflected by our responsive service.
- Our staff individually and collectively gives us a competitive advantage because of their attitude, competence and commitment.
- Solutions are the product we produce. We solve problems that are related to the cost of doing business, understanding risk and implementing decisions that achieve favorable results.
Business Principles
Our core values are the foundation of our business principles.
- We concentrate on markets where our company can maintain a leadership position.
- We are committed to the use of sound underwriting principles, effective loss control services and proactive claims management.
- We control premium growth to maintain a superior level of service to our insureds.
- Operating profits are protected through diligent expense control.
- Continuous evaluation and refinement of the company promotes profitability and accountability.
Vision
FFVA Mutual has a clear vision of strategies for continued success. We maintain strong agency relationships, marketing focus and solid capitalization allowing us to maintain market share and pricing integrity regardless of market conditions.
The reward for following these principles is measured by our long-term relationship with insureds, agents and the long tenure of our employees.
Market Strength & Diversity
Our strength comes through the long-term relationship we have with our employees, insureds and business partners. Our success is based upon sharing knowledge, building trust, maintaining financial integrity and respect for people.
Market Strength
- A VIII (Excellent) A.M. Best Rating
- A+ reinsurance protection
- Consistent dividend history
- Competitive products
Diversity
- FFVA Mutual is currently licensed in Alabama, Florida, Georgia, Kentucky, Mississippi, South Carolina and Tennessee.
- We continue to expand the classes of business we will insure.
FFVA Mutual has maintained market share and pricing integrity despite the volatility within the workers' compensation market. This strategy is responsible for our continued profitable growth, which is confirmed by our industry rating.
What People Say About Us
Focus
"We like the fact that all you do is workers' comp. Since that has been your business since 1956, it makes us very comfortable."
Customer Value
"FFVA Mutual brings a strong mix of service excellence, dividend returns and stability which is the reason we chose them."
Integrity
"For me, it's good people, good service and competitive price."
Stability
"We are a conservative business, we chose FFVA Mututal because of its strong financial and industry rating."
Responsiveness
"We like our relationship with your company because we can always get to the decision makers."
Claims Service
"Your company provides rapid and concise employee and employer contact after an injury. Having one claims adjuster is very important to us as well."
Claims Service
"We are impressed how thoroughly you investigative claims and follow up on issues." |
Claims Service
"The claims supervisors are intelligent and hard working. They aggressively investigate all claims in search of the truth. The loss control service is also top notch."
Claims Service
"Your claims people have extensive knowledge of workers' comp law and they are always courteous and dependable."
Claims Service
"Having bilingual claims and loss control people is essential for our business."
Loss Control
"The true 'face' of a company is the loss control personnel. FFVA Mutual gets high marks; keep up the good work."
Loss Control
"Your proactive loss control service really helps in controlling our experience mod."
Loss Control
"Your company has a great reputation for its loss control service." |
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